Q: What are the main benefits of Joining? A: Time and Money are two of the biggest concerns we are faced with on a daily basis, therefore when designing this website our biggest goal was to save you time and money by providing a cake decorating community that would provide a convenient place to learn at a fair price that most budgets can work within. You'll save money because you will not have to spend tons of money on books that never show you exactly how to master that new technique, classes that cost more than most budgets can handle as well as your valuable time, since you do not have to search the internet night and day looking for answers to your cake decorating dilemmas. The best part is you can learn when your schedule permits not when and if local classes are available. You will learn how to master the art of Cake Decorating , create one of a kind designs, How-To Videos, Online Web-Classes and the wealth of resources that this website houses. In no time your friends and family will be going ga, ga over your creative abilities. Learn all the secrets that the professional cake decorators use to create those eye popping cakes and cookies you see on tv.
Q: What is the membership fee for?
A: We try to do as much of the work as we can on our own because we know how important it is to keep the membership fees affordable for you however, there are some things that to be honest only a true professional can do. So we have to collect a monthly membership fee to cover the cost to own and operate this website along with a full time team of individuals who work very hard to bring you the best How-To Videos as well as our Live Online Classes and Products, in addition an online staff that is dedicated to providing not only support, but making sure our database is kept up to date with the latest cake decorating information and resources so that you will always know what is going on in the world of cake decorating. Without the monthly membership fee we would not be able to offer you a community of learning, quality videos, products and a support staff to support you in your cake decorating journey as you aim to become the best you can be.
Q: What do I do if I have any problems after signing up? A: You can contact us at anytime, day or night via our emergency email address at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Once your question is received, we will assist you with any issues you may be having right away. All of our members are very important to us and we want you to have a great learning experience so we take the needed steps to ensure that everything is operating correctly for you.
Q: Do I need any special software or computer to watch the online videos? A: No, we have taken the needed steps to provide you with a website that is always kept up to date with the latest software and services so that you can focus on learning and not the technical stuff. Our cake decorating forms are available in pdf version which most computers can read and Macromedia Flash Player is what operates the how to videos and it is already pre-installed on the vast majority of the computers on the market today.
Q: Do you allow How-To Video Suggestions? A: Yes, we do! This community is here to help you learn all about cake decorating and we would love to hear your ideas and suggestions. You can submit your suggestions in the forum under how to video suggestions!
Q: Once I sign up, how quickly can I access Sugarlanes? A: Right away! just after you complete the sign up process!
Just wanted to drop you a email to let you know how much I am loving my subscription to your website I have been on here night and day watching all the how to videos that you offer as well as reading all the spectacular information that you have on the site for people like myself who are just getting started and have no clue where to begin. Thanks so much for all your encouragement, your emails have come just when I needed to to know I am not alone in this, as you know I was so overwhemled just trying to do the basics. I thank you and your staff for everything that you do for us. Have a very blessed day.
Liz C. Oregon
To the staff at Sugarlanes... This is Carol I have been a member for 4 months now, I signed up because I wanted to learn how to create your adorable figures. I have watched some of the youtube videos but they do not do any justice in comparison to what you do here on the site. I have finally finished making the sleeping baby and wanted you to see the photo of it. I am so proud of myself being able to finally create something that actually looks like the baby that you created in the how to video. My hats off to you and your sculpting abilities, now if I could be half as good as you then I would be on my way. Maybe someday huhhh! I can't wait to learn how to make more gumpaste figures Donna, we want more of them please! Thank you for all your help.